Facebook faced worst worldwide service outage last week with all of the websites like Facebook, WhatsApp, and Instagram being affected with the same. After fixing the issue 14 hours later, the company has now issued a statement explaining the issue. Facebook already confirmed that the problem was not related to the Denied Distribution of Service attack or the DDoS attack. Thursday 14 Mar, after 24 hours from fixing the outage, the company claimed that the server misconfiguration was behind the global disruption of the WhatsApp, Instagram and Facebook.
Everyone shared their bit of knowledge on what must’ve happened in Facebook data centre causing the catastrophic service outage. Facebook cleared the doubts by claiming a server misconfiguration behind the issue. They also noted that the team had fixed the problem by configuring the servers properly, and the systems are recovering. Facebook apologised for the inconvenience caused to the users by the outage. The Facebook outage did not just hit the services like WhatsApp and Instagram but also hit the third-party websites. Most of the sites utilising the “Login with Facebook” feature failed to authenticate users with their Facebook credentials. Facebook’s Connectivity solutions for Workplaces in America was unable to work correctly in the outage period.
Facebook is claiming that the service is restored to its full glory. But according to the Facebook Developer Platform Dashboard, the issue is still ongoing. With the increased error rates for API, it is clear that the service is not fully restored. This is not the first time when Facebook faced the service outage due to server issues. But this is the first time when all of the associated internet services met the blackout for 14 hours straight, that too worldwide. Like Facebook, Instagram and WhatsApp were down for 14 hours; the users shared their angry feelings and updates about the service on Twitter with the hashtag #FacebookDown.